Wholesale Account Coordinator
(J-PRC-767)
Job category :
Sales / Customer Service
Location :
Montreal
Salary :
$40,000 - 50,000 / year
Tasks descriptions
We are seeking a Wholesale Account Coordinator for a top, Montreal-based fashion company offering an amazing work culture!
Responsibilities:
- Retrieve and process EDI and non-EDI orders
- Prepare documentation in order to ship orders
- Provide routing information, book appointments and issue shipping instructions to ensure deliveries arrive on time and to the correct location.
- Send ASN`s and invoices to customers
- Review chargebacks and develop solutions to reverse them and avoid them in the future.
- Ensure POs are received and shipped on time through timely follow-up
- Answer to any inquiries from customers, sales and logistics, with the goal of attaining customer satisfaction at all times.
Requirements
- 3-5 years of experience in wholesale
- Excellent communication skills and bilingual in English and French
- Experienced in Momentis platform and EDI (a must!)
- Solutions-oriented, driven and a team player!
- Strong organizational skills and ability to thrive under pressure